Faqs
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you may contact our support team for assistance with a return or exchange.
Can I track my order?
Yes. Once your order ships, you will receive a tracking number by email so you can monitor your delivery.
Do you offer international shipping?
Yes, we ship to customers worldwide including Europe, the United Kingdom, the United States, Canada, and Australia.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Will the jewelry tarnish over time?
Our pieces are designed to resist tarnishing with proper care. To maintain their shine, we recommend avoiding prolonged contact with water, perfumes, lotions, and harsh chemicals.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Is your jewelry safe for sensitive skin?
Yes. Most of our jewelry is made with skin-friendly materials and is suitable for everyday wear. If you have very sensitive skin, we recommend choosing stainless steel or hypoallergenic pieces.
How should I care for my jewelry?
To keep your jewelry looking its best, store it in a dry place and avoid exposure to water, perfumes, and cleaning chemicals. Gently wipe with a soft cloth after wearing.
What if my item arrives damaged?
If your item arrives damaged or defective, please contact us with a photo of the issue and we will arrange a replacement or suitable solution.
How can I contact customer support?
You can reach our support team through our contact page or by email at help.adorne@gmail.com. Our team will be happy to assist you with any questions regarding your order.